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Customer Feedback Form

There are TWO SIDES to every story...

Our Side:

At General Systems we sincerely appreciate your business and the opportunity to serve you.  We have set high standards in both service to our clients and the quality of our workmanship.  Because we care about our clients and want them to come back to us, we don’t feel our obligation ends when the job is finished. 

We want to know if you are satisfied.

The way that you are treated by our System Engineers is very important to us.  We want you to be treated professionally, with efficiency and always with respect.  We want to know that are satisfied with the level of our expertise and the quality of our service.  In other words, we want to make sure that you are completely satisfied. 

That’s our side of the story.  Please take a minute to give us your side.  Your assistance will help us to serve you even better in the future. 

Your Side:

1) Overall, how well did we meet your expectations?

2) Please rate us on the following: 

  1. Service:

  2. Knowledge:

  3. Responsiveness:

3) If we gave you an estimate, how did the estimate                              compare to the actual charges?

4) How satisfied are you with the hardware/software you purchase from us?

    

5) Would you feel confident referring us to someone else?

    

6) Please give us any additional comments.     

7) Would you like us to call you regarding your comments? Just give us your name and phone number below and we will get right back to you.

Contact Information 

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